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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emil Martinez

February 5, 2026

5  out of  5
rating by Emil Martinez
"Best price!!! Best Customer Service!!! Very Fast and simple!!!! Thank you LJ"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Albert Elliott

February 4, 2026

5  out of  5
rating by Albert Elliott
"Great experience"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Gina Lynch’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Toni Golmayo

February 4, 2026

5  out of  5
rating by Toni Golmayo
"Alexandra is very kind and professional. I had an overall very pleasant experience with her; she answered all the questions I asked and is very knowledgeable. 10/10 would recommend!"
We responded:
"Toni, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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A Garcia

February 4, 2026

5  out of  5
rating by A Garcia
"Leonard “LJ” Smith, the man the myth, the legend, got me right! Got me a lower insurance rate with tons of befits. Appreciate the time he put into his customer service, truly felt valued!"
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Samantha Brimhall

February 3, 2026

5  out of  5
rating by Samantha Brimhall
"LJ helped my fiance and I get set up on an auto policy together. The process was easy, quick and very informative! Highly recommend LJ for all your insurance needs!"
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Asia Arroyo

February 3, 2026

5  out of  5
rating by Asia Arroyo
"Kylee was wonderful and deserves a raise! She was very friendly over the phone and was able to help me with everything I was trying to get done! If I had a lot of friends oht here in Virginia I would recommend them all to talk to Kylee if they needed any services that State Farm can offer!"
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Jessica Howard

February 2, 2026

5  out of  5
rating by Jessica Howard
"Alexandra is the absolute best!!! She is very kind and very thorough and explained everything to me so it was easy for me to understand!!"
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mike gray

February 2, 2026

5  out of  5
rating by mike gray
"Laurel was on top of her game,she had every answer to my questions. Saved me all kinds of money went above and beyond. I am one satisfied customer I left off the phone knowing that my house and my vehicles had the best coverage. I would say after meeting her for the first time she is top of the class. I look forward to doing business with her again."
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Hoang Le

January 30, 2026

5  out of  5
rating by Hoang Le
"Great service as always! Laurel, the agent, took the time to explain everything clearly and helped me find the best coverage for my needs. Highly recommend!"
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Brittany Stamps

January 30, 2026

5  out of  5
rating by Brittany Stamps
"LJ was great with helping me get everything I needed done, awesome guy, got me great quotes and everything"
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Lucianna Jones

January 29, 2026

5  out of  5
rating by Lucianna Jones
"I’ve been a State Farm customer for many years and have always had great service from my agents. But Ms. Kylee has definitely blown me away. She has the kindest voice and was so helpful and patient with me and answered all my question’s. My account transition was easy and most of the time these things can be a little boring😅. Thank you Ms. Kylee truly, God bless🙏🏽"
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Naomi Charles

January 29, 2026

5  out of  5
rating by Naomi Charles
"I had the pleasure of speaking with Alexandra on the phone, and she was absolutely amazing throughout the entire process. She took the time to answer all my questions and made everything easy to understand. I truly appreciate her patience and expertise. Highly recommend! This is an update… But LJ was aLao extremely professional and easy to work with. He communicated clearly with both my husband and me, followed up consistently (which we both appreciate btw), and handled everything exactly as requested with no hassle at all. The process was smooth from start to finish. Highly recommend LJ for his excellent customer service."
We responded:
"Greetings Naomi, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime! - Gina 🤩😊❤️ "
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Highly bingi

January 28, 2026

5  out of  5
rating by Highly bingi
"Alex"
We responded:
"Dear Highly, Thanks for choosing us and leaving such a great review! We are glad that you enjoyed working with us. We look forward to keeping up the great work! Please let us know what we can do for you in the future. - Gina 🥳"
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Karmina Buensuceso

January 27, 2026

5  out of  5
rating by Karmina Buensuceso
"Thank you to Kylee for helping me with my auto insurance policy! She answered all my questions and gave me the best quote. I also appreciate LJ and Gina for the help and the gifts."
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Angelika Gutierrez

January 27, 2026

5  out of  5
rating by Angelika Gutierrez
"5 starts to Laurel. What a beautiful and heaven sent soul!! Highly recommend."
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Von Weaks

January 27, 2026

5  out of  5
rating by Von Weaks
"Omg.....With the one issue I found out about this morning, LJ solved all my problems and addressed my insurance needs. That is what I call a customer service expert. Keep up the good work."
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John Mcmeans

January 23, 2026

5  out of  5
rating by John Mcmeans
"My experience with Laurel the agent who helped me through the process of obtaining homeowners and vehicle insurance was outstanding She explained everything with confidence and clearly. I really enjoyed working with Laurel."
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Ethan Engel

January 22, 2026

5  out of  5
rating by Ethan Engel
"Laurel was very efficient."
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Sean wilson

January 21, 2026

5  out of  5
rating by Sean wilson
"Kylee"
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Zipporah Spruill

January 21, 2026

5  out of  5
rating by Zipporah Spruill
"Alexandra was a pleasure to work with! She resolved my issue swiftly, paid attention to detail, was very patient and polite 💜 thank you Alexandra"
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M Golby

January 20, 2026

4  out of  5
rating by M Golby
"State Farm Home owners Insurance is the best experience I’ve ever had. I had to change my house insurance because it was going off the roof with nationwide which I’ve had since 1997. No matter how long I’ve been with Nationwide it didn’t matter. Nobody would talk to me about my cost being accelerated beyond my financial needs. I was so worried about making this major change until I called and I got connected with an agent’s office, Gina Lynch, and she’s obviously a true leader because I was in contact with Kylee who works in that office and I can say she was the most transparent and treated me like we had been friends forever. She explained things that I didn’t even think to ask she was not reciting from a script. She was real she was personable, and she was very delightful. I think they have a good agent and all that go with her agency, especially Kylee! there was no wait time or delays in talking to a human. Kylee spoke English didn’t sound like a robot. She was from the US. She knew everything I needed to know all the way to changing my car insurance which have not done in many many years I received such a good quote/ price. Kylee explained to me how things worked. She went over my prior homeowners insurance policy with me and explained each item and what the cost would be. I went from a ridiculous approximate $300 a month to half of that including insurance for my car. It was such a breath of fresh air for me and I think that Kylee should be a trainer for most agencies and have to talk to people because she truly is a people person. I did not feel like there was any hidden cost or secrets and no red tape . She even explained how she would inform my mortgage company and what I needed to do for my car insurance , they took over all the unnecessary paperwork and answered any questions I had. It was amazing. I am so impressed. I’m going to share this with everybody because I do know homeowners insurance is blowing off the roof and nobody can afford with their mortgage anymore except for with State farm. They are my go to and number one. The praise is real if you ever need anything, I suggest you call Gina Lynch’s office - State farm! also, the follow up until everything was complete was 100%."
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Mary France

January 17, 2026

5  out of  5
rating by Mary France
"Laurel is great"
We responded:
"Thanks Miss France - we all enjoyed meeting with you."
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Maria Andino

January 16, 2026

5  out of  5
rating by Maria Andino
"Alexandra, really took her time with what I was specifically looking. Very polite, I would recommend if you’re looking for something affordable she’s the one!"
We responded:
"Hi Maria, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. 🙌🎉👌🏆Gina "
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tj conner

January 14, 2026

5  out of  5
rating by tj conner
"LJ was quick and efficient with my renters insurance set up recommended to anyone who needs renters insurance."
We responded:
"Hi TJ, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Sincerely, Gina ✨🤗🎈"
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Angelia M

January 13, 2026

5  out of  5
rating by Angelia M
"I've been a customer with SF and have always been pleased. LJ helped me out this afternoon with my policy. He did an OUTSTANDING JOB and I am/was VERY PLEASED!!! Thank you 🙏🏾🙏🏾🙌🏾"
We responded:
"Miss Angie - Love you girl! - Glad we could help and we are here for you. - Gina "